For claims, SIU & defense counsel

Redact claims photos without uploading the evidence.

Black out faces, license plates, bystanders and policy numbers in accident photos and recorded-statement stills — the pixels underneath are destroyed, the original is never altered, the file never leaves your browser, and every redaction ships a signed certificate for the claim file.

The duty riding on every claim file.

One model law many states have adopted, one federal privacy statute, and one evidentiary rule that a cloud edit quietly breaks.

NAIC Insurance Data Security Model Law (#668) · GLBA — Nonpublic Personal Information

Each licensee shall develop, implement, and maintain a comprehensive written information security program… based on the licensee's risk assessment… that contains administrative, technical, and physical safeguards for the protection of nonpublic information.

The NAIC model law — adopted in some form by a majority of states — and the Gramm-Leach-Bliley Act both put a duty on carriers, adjusters and their vendors to safeguard policyholders' nonpublic personal information. A claims photo full of faces, plates, addresses and claim numbers is exactly that information. Uploading it to a cloud editor hands a copy to a third party you must now account for in a risk assessment — and it alters the working image, putting the evidentiary integrity of the original in question. keptimage destroys the marked pixels and strips the metadata locally, leaving your original untouched.

What an uploaded claims photo can cost.

Reversible "redaction"

A black box on a layer, or a blur over a plate, can be lifted — researchers have reconstructed pixelated and blurred content. Only a flattened fill that overwrites the pixels survives the other side's expert.

The location baked into the file

Field and policyholder phone photos embed GPS coordinates, timestamps and a device serial in EXIF. Share the image and you may disclose exactly where and when it was taken — and a mismatch can blow up a clean claim.

A vendor copy you can't account for

Upload accident evidence to a cloud editor and a copy sits on their servers — exposed to their retention policy, a breach you'd have to notify on, and a chain of custody you can no longer cleanly attest to.

Built for what claims teams actually handle.

True redaction with a certificate

Mark faces, plates, bystanders or claim numbers and keptimage overwrites those pixels, then re-encodes the file — there is no hidden layer to peel back. Redact ships a SHA-256 certificate and audit log you can drop in the claim file and re-verify later.

Strip EXIF & GPS before sharing

Run Remove Metadata to drop GPS, timestamps, camera serials and editing history before a photo leaves your hands — losslessly, so the pixels you need stay exactly as shot.

Clean exhibits with Remove Background

Use Remove Background to isolate the damaged part, the VIN plate or a single piece of property for a report — the AI runs in your browser, with no upload and no per-image fee.

No upload endpoint to subpoena

Every operation runs in your browser. There is no server that receives accident photos or statement stills — so there is nothing for a vendor to retain, breach, or be compelled to produce in discovery.

How it works.

A redacted copy with proof — and the original never altered, never uploaded.

  1. Drop the image into the browser

    Accident photos, recorded-statement stills, photographed documents — JPG, PNG and WebP all work. The file is read locally; nothing is uploaded.

  2. Mark what has to go

    Auto face-detection finds faces for you; draw a box over anything it should also cover — license plates, bystanders, a policy or claim number, an address on a doc. Plate and document redactions are marked by hand, on purpose, so you stay in control of what's destroyed.

  3. Destroy the pixels

    keptimage fills the marked regions and re-encodes the image, so the data underneath is gone — not a removable layer — and EXIF/GPS is dropped in the same pass. Your original file is left untouched.

  4. Download the copy and its certificate

    You get the redacted image plus a SHA-256 certificate and audit log to prove the redaction for the claim file. Re-verify it anytime on the Verify page.

How we compare.

Same redaction. Very different exposure profile for sensitive claims media.

Capability keptimage Cloud redaction service remove.bg / online editor
Image is processed in your browser — never uploaded
Destroys the underlying pixels (no liftable layer)
Strips EXIF / GPS metadata in the same step
Ships a verifiable SHA-256 redaction certificate
Leaves your original file unaltered (chain of custody)
No vendor-side copy to retain, breach, or subpoena
You can verify zero uploads yourself — watch the network tab

✓ yes · – partial, depends on workflow · ✗ no. Marks reflect typical default workflows as of May 2026. Dedicated cloud redaction services do destroy pixels, but the file is uploaded and a copy is retained server-side; remove.bg and general online editors send the file too, and rarely strip metadata or issue a certificate. keptimage does all of it locally and leaves your original intact.

Why a cloud editor is the wrong tool for claims media.

remove.bg, SecureRedact and the online redactors all share one architectural fact: to do the work, the image has to leave the device and reach their servers. For a vacation photo that's fine. For an accident scene with a bystander's face, a plate, a home address and a claim number, it means a copy of policyholder nonpublic personal information now lives somewhere you don't control — subject to that vendor's retention, their breach exposure, and a subpoena in the underlying litigation.

It also touches the evidence. The moment a file round-trips through a cloud editor, the working image has been re-saved by a third party — and the clean answer to "is this the original, unaltered?" gets harder to give. keptimage takes the opposite approach: the code that does the work loads once on the page, and after that no image content returns to our servers. You produce a redacted copy with a certificate while the original stays untouched on your machine.

You shouldn't have to take our word for it. Open the Verify page, open your browser's network tab, and watch zero outbound uploads happen while you redact.

Note: keptimage is a software tool, not a compliance program. We give you a certificate and audit log to prove a redaction was performed — not a legal guarantee about any individual claim. Auto-detection covers faces; license-plate and document redactions are marked manually.

Pricing for claims teams.

Solo adjuster or investigator? Start free — no card, or upgrade to Pro ($9/mo) inside the app. Redaction certificates and the audit log come with Business.

Redact the next claim photo without it ever leaving your browser.

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